Jim F. Watson Office Assistant for Indiana University Health Vascular Physicians at Methodist Hospital April 24, 2015

"I was in Mark Ryan's LSS class where he is an excellent instructor that communicates very well with students of all ability levels. He always presented the material and concepts in a clear and concise manner. He would give real life examples to make the concepts clear and understandable to the class. Each day we were told what the objectives of the day's class were going to be, and the next day he reviewed the objectives we were taught the prior day. Also, the exercises that the class did and Mark's visual explanations on the whiteboard were excellent for explaining the concepts, applications and theories of Lean Six Sigma. Mark was a very dedicated instructor who would stay after class to answer all student questions and concerns for every student who sought his assistance."

Douglas Blackshear Controller and Senior Accountant | P&L Management December 7, 2014

"Mark is not just a Lean Six Sigma guru, but a terrific instructor as well. He presents information and principles in a clear fashion, with humor and wit, and supported with real-world examples and anecdotes. He not only presents information, but ensures that those he is instructing understand it. I highly recommend Mark both as an instructor and as an implementer of the principles of "kaizen" to improve the efficiency of any business."

Jose Marquez Engineer | Water Resources | Operations and Maintenance November 7, 2014

"I completed Mark’s Lean Six Sigma Yellow Belt training and I found him to be a really great professional. The course was excellently developed in terms of organization, theoretical and practical content, class participation and material. Mark’s coaching skills and knowledge made it easy to learn Lean and Six Sigma concepts such as Kaizen and Kaizen Blitz, Muda, Value Added and Non-Value Added, Value Stream Mapping, 5S programs, Heijunka, USL and LSL, DPMO, DMAIC, and many more. Mark also engaged and led teams for hands on process improvement to better assimilate learned concepts. I truly think Mark is an excellent Lean Six Sigma expert."

December 7, 2014

"I recently completed a 4 day workshop on LSS with Mark. As a learning expert, Mark did several things at an expert level for adult learners: 1) sequenced the content into manageable and logical chunks, 2) communicated and emphasized the WIIFM, and 3) allowed for ample practice and interaction. He is an excellent facilitator and I highly recommend Mark for other LSS workshops without hesitation. As a CLSS practitioner, his knowledge and expertise was demonstrated throughout the workshop."

Tricia Reynolds Communications/Public Relations Expert January 16, 2015

"Mark is an expert in the field of Lean Six Sigma. He has a keen ability to make complex information understandable to the average person. I would highly recommend all of my colleagues attend a training session with Mark through Value Stream LLC."