Dan Wearstler Career Counselor at Work One-Fishers November 7, 2014

"Mark is an excellent instructor/trainer of Lean Six Sigma concepts. Mark is a good communicator and extremely knowledgeable of the advantages that come from understanding and applying Lean/Six Sigma in the workplace. As an instructor he is able to take complex information and make it understandable to everyone in the class. I found Mark to be very personable and genuinely concerned that each and every student understood the materials he was presenting. I would recommend Mark to any company searching to understand and implement Lean Six Sigma in their organization."

Michael Adams LSS Energy Executive | Engineering & Operations Leadership December 7, 2014

"Mark Ryan prepared and presented a Lean Six Sigma Yellow Belt training that I attended. His professional attention to detail and instructional leadership is the best that I have had opportunity to see first hand. Mr. Ryan kept the exercises on task and track and the learning at a LEAN pace while optimizing the learning flow and walking with us in the place where value is created. Thank you for the lesson on rapid continuous improvement!"

Heidi Thompson International Study Abroad November 7, 2014

"Mark Ryan lives and breathes Lean Six Sigma and is able to transmit its concepts and real-world applications without muda (waste) and in an easily-digestible format. With his quick-wit, real-world examples, and his own Andon light to keep course participants on track, learning LSS concepts is both fun and relevant.

Mark helped me see how LSS goes well beyond its manufacturing heritage and is being used today across many service industries, including marketing, customer experience, retail, and universities. I recommend Mark Ryan as a CLSS adherent and instructor to anyone or to any organization."

Michele Carbone December 7, 2014

"I had the privilege to attend a Lean Six Sigma (Yellow Belt) class directed by Mark. His teaching methods are very effective; he made everyone feel part of this team, and encouraged every student, creating a professional but friendly atmosphere in class; during class he established himself as a leader not because he was the teacher, but because of his knowledgeable and passionate approach to teaching. He maintained high quality standards throughout the event. "

Douglas Blackshear Controller and Senior Accountant | P&L Management December 7, 2014

"Mark is not just a Lean Six Sigma guru, but a terrific instructor as well. He presents information and principles in a clear fashion, with humor and wit, and supported with real-world examples and anecdotes. He not only presents information, but ensures that those he is instructing understand it. I highly recommend Mark both as an instructor and as an implementer of the principles of "kaizen" to improve the efficiency of any business."