December 7, 2014
“Mark was an excellent instructor for the LSSYB class he led. As one of Mark’s student’s, and someone who has seen many instructors, he was committed, effective, efficient, fun, engaging, and completely knowledgeable of the LSS process.
His class was informative, yet interactive, with projects for value stream mapping and process analysis. He was very thorough in his discussions and had great PowerPoint presentations with many examples. It was obvious he was very well prepared. He had many materials needed for the many examples he presented and for the class projects. Mark definitely knows his subject matter here and was always open to questions and working with the class… Thank you, Mark!”
