April 24, 2015
“I recently attended a Lean Six Sigma certification program facilitated by Mark. The training was definitely “value added” and as an instructor Mark exceeded my expectations. As a Certified Lean Six-Sigma Black Belt, Mark demonstrated that he was an exceptional subject matter expert. He created an “Obeya” that was conducive to learning so all attendees could “Genchi Genbutsu” and practice value stream mapping, one-piece flow and root cause analysis. His visual training guides helped tremendously. The PACE time was spot-on; therefore there was no “Muda”. Mark is a strong leader, outstanding communicator, first-rate trainer and is a “Sensei” that really knows how to connect with his trainees. Thank you Mark!”
